E-Poultry Ltd

Terms & Conditions

Home / Terms & Conditions

Before you begin using our platform, please take a moment to read through our Terms and Conditions. These guidelines are designed to ensure a safe, transparent, and reliable experience for all our users: farmers, agri-preneurs, and partners alike. By accessing or using e-Poultry’s app or web services, you agree to abide by these terms, which help us protect your data, enhance service quality, and maintain fairness across our community.

1. Acceptance of Terms

By registering or using the E-Poultry Kenya platform (web or app), you agree to be bound by these Terms and Conditions. If you do not accept these terms, please do not use the service.

2. User Eligibility

Users must be 18 years or older or authorized to act on behalf of a registered farm or agribusiness 

3. Data Collection and Use

We collect farm-related and personal data to provide AI-driven insights, credit scoring, and farm management services. By using the platform, you consent to data collection, processing, and storage.

4. AI Credit Scoring & Digital Lending

  • Credit scores are generated using proprietary AI models based on activity, repayment history, and farm data.
  • Approval of loans is at the sole discretion of E-Poultry.
  •  Repayments may be automated via the check-off system.
  •  Late payments may affect future access to financing 

5. Subscription Fees

  • Basic services are free. 
  • Premium features require monthly or annual subscriptions.
  • Pricing is subject to change with prior notification 

6. Marketplace Use

  • E-Poultry provides a platform to connect buyers and sellers.
  • We are not responsible for the quality or delivery of third-party products.
  •  Disputes should be resolved between the transacting parties 

7. Insurance Services

  • Insurance coverage is provided by third-party insurers.
  • E-Poultry facilitates but does not underwrite insurance.
  • All claims are subject to the insurer’s terms 

8. Service Availability

We strive to maintain 99.9% uptime, but do not guarantee uninterrupted service. Downtime may occur for maintenance or technical reasons.

9. Termination

Accounts may be suspended or terminated for policy violations, suspected fraud, or abuse of services 

10. Limitation of Liability

E-Poultry shall not be liable for any indirect or consequential loss from the use of our services.

11. Governing Law

These terms are governed by the laws of the Republic of Kenya. Disputes will be handled through arbitration or local courts, as applicable.